About Mozzie Proof
Mozzie Proof exists for one reason: mosquitoes and flies shouldn't get to decide how you spend your evenings. We're a small, focused online store selling chemical-free mosquito traps, rechargeable mosquito zappers, solar bug zapper lamps, pop up mosquito nets and automatic fly traps to customers across Australia.
How We Choose What We Sell
We keep the range deliberately small. Each product is chosen after research into how it works, what it's genuinely good at, and how safe it is to use around families and pets. If a product needs to be used a particular way to work well — a trap in a dark bedroom, a zapper a few metres from where you sit — we say so on the product page, rather than promising miracles.
We also lean towards devices that don't rely on chemicals: light, a small fan, a protected grid, a solar panel or a simple mesh barrier. That's better for children, pets and vegetable gardens, and it means there's nothing to refill or reapply.
Who We Are
Our administration office is in Sydney, and orders are packed and dispatched from our regional office and warehouse in Phetchaburi, Thailand, then sent to you by tracked express courier. You can find our full business details on the Contact page.
Our Promises
- Straight answers. We explain what each product does, where to place it and what else helps.
- Clear pricing. Everything is priced in Australian dollars, and the delivery cost is shown before you pay.
- Fair returns. You have 7 days to contact us about a return, and your rights under Australian Consumer Law always apply — see Shipping & Returns.
- Secure checkout. You pay through Stripe or PayPal. We never see or store your card details.
Get in Touch
Not sure which product suits your home? Email admin@vipcustomerservice.care with a few details about the space and the problem, and we'll happily point you in the right direction. Or head straight to the shop.